Information We Collect – Non-Personal and Personal

Non-Personal Information

Information about your computer hardware and software may be automatically collected by We collect the IP address, browser type, domain names, access time and referring websites of the device you use to connect to the Internet. This information is used for the operation of the service, to maintain quality service and to provide general statistics regarding the use of website to assist in providing a positive online experience. See the “Cookies” section below.

Personal Information may also gather personal information that you provide us. We collect information you provide through an online application at the Website when you submit the completed application. The information in your online application includes but is not limited to your name, address, date of birth, social security number, email address, phone number, employer, occupation and income. We use this information to, among other things, respond to your inquires for financial products and services.

The personal information you provide online is held by the You can access and/or change information in connection with your application by telephoning us at 863-333-8119. To protect your privacy, proof of identity or other authentication is required.

Additionally, please view our Privacy Policy which sets forth what consumer information we collect, how it is used, with whom it may be shared and how you can limit sharing.

Sharing Information

We only share your identifiable personal information we collect from the Website with service providers who assist us in providing services and products to you, except if we otherwise have your consent to share. Any other information shared with third parties is on a de-identified basis.


Cookies are small amounts of information which your computer or mobile device downloads when you visit the Website. When you return to the Website, or other websites that use the same cookies, the cookies and your web browser are recognized. Cookies are helpful to you in that your preferences are remembered, you can navigate through the Website more efficiently and your experience on the Website can be more personalized. Cookies are helpful to us in that we can detect and solve Website problems and better understand how the Website is used in order to create a more functional and secure consumer experience.

You can manage cookies by changing the tracking settings on each of the devices and browsers from which you access the Website.


We use state-of-the-art technology to keep information you provide us secure. Information that is transferred to and from the Website uses hypertext transfer protocol (https) which provides encryption and security of the transmitted information. Consumer’s social security numbers are encrypted while being stored. We obtain contractual agreements with our service providers to ensure that they have safeguards in place to protect our customer’s private information. Our employees are trained to adhere to privacy and information security policies.

Permitted Use

Unless otherwise specified, is the owner or licensee of all intellectual property rights to the website and its contents, including copyright and registered and unregistered trademark rights. You are permitted to use the Website for personal, non-commercial use in connection with products and services you are proposing to, or in fact, receive from us. In connection with any materials you may download or print for the permitted use stated above (“Content”), you are prohibited from modifying any Content or reproducing Content in a manner to cause confusion with or that otherwise will cause harm or be detrimental to our business activities. You may not misuse the Website or its contents, including for any unlawful purpose. You may not reverse engineer any of the code or processes provided on the Website.


While tries to ensure that the Website is always available when we anticipate consumers will need access, at times the Website may be temporarily inaccessible, without notice, for regularly scheduled maintenance, or otherwise. If you cannot access the Website and need assistance, please contact us at (510) 396-0635. Additionally, we reserve the right to deny any person access to the Website if we believe they are violating these terms of use or engaging in any unlawful or malicious activity, including but not limited to hacking, phishing, and disseminating viruses.


From time to time, we may provide links to other websites. If you follow these links you will need to review the privacy, security and terms of use policies of those third party websites.

Social Media

You may be able to connect through your profiles on certain social media sites. If you do so you will need to review the privacy, security and terms of use policies of those social media sites.

Children’s Privacy

The Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If we obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files.


If we update the Website Terms of Use, we will revise and post the new effective date above. Any updates become effective as of that date and your use of the Website following such date means you accept the updated Terms of Use.